Terms and Conditions

Agreement to these terms

These Terms of Service govern your use of COUNT, the online accounting software provided by COUNT Financial, Inc. at getcount.com. "Site" means www.getcount.com and any successor site; "Application" means the COUNT software, including the COUNT API; "Services" means everything provided through the Site and Application, including third-party services integrated to support them.

By accessing or using COUNT you agree to be bound by these terms and the policies referenced in them, and you authorise COUNT to manage payment transactions on your behalf, including storing payment credentials for one-off and recurring charges. If any part is unacceptable to you, do not use the Services.

This page summarises the Terms of Service published at app.getcount.com/terms, which is the governing document.

Who can use COUNT

The Services are for registered Subscribers, their Customers, and anyone else using the Site, including contributors to interactive areas. Use is for your own personal and business purposes: reselling, leasing or redistributing COUNT is not permitted except as explicitly enabled in the Application. Users must be at least 18 years old.

Registration and account security

You agree to provide accurate, current and complete registration information and keep it up to date; accounts with inaccurate or incomplete information may be suspended or terminated. You are responsible for safeguarding your credentials and for all activity under your account.

Fees, charges and taxes

Subscription fees apply to paid services. All fees are exclusive of taxes, levies and duties, which are your responsibility. Cancelling an account does not remove your obligation to pay outstanding balances for the current billing period.

Ownership and licences

COUNT's software, services and related materials are owned by or licensed to COUNT Financial, Inc. and protected by copyright and trademark law; the COUNT name and logo are trademarks of COUNT Financial, Inc.

You keep ownership of the content you submit, and grant COUNT a worldwide, non-exclusive, royalty-free licence to use, reproduce and display it as needed to provide the Services. In return, COUNT grants you a limited, revocable, non-exclusive licence to use the Services and COUNT content for your business purposes.

Using the COUNT API

If you use the COUNT API you agree to use it responsibly and within these terms, avoiding excessive request volumes or abusive usage. Developer documentation is published at developers.getcount.com.

Reliability, third parties and interactive areas

We aim to provide a secure, reliable service, but cannot guarantee it will be uninterrupted or error-free. Interactive areas such as forums and blogs are used at your own risk.

Some functionality is provided by third parties. This includes online payments, financial data aggregation, billing, data storage, information services and payroll. You must accept and comply with the applicable third-party terms, which may differ from ours, and any liability arising from those services is between you and the provider.

Electronic signature and communications

By using COUNT you consent to the use of electronic signatures, which are legally binding in the same way as handwritten ones, and to receiving service communications electronically.

Warranty disclaimer and liability

To the maximum extent permitted by law, the Services and any third-party materials are provided "as is" and without warranties of any kind, and your use is at your own risk. Limitations of liability, indemnity obligations and the applicable law and venue are set out in full in the governing Terms of Service.

Some jurisdictions do not allow certain exclusions, so parts may not apply to you, and nothing in these terms limits rights that cannot lawfully be limited, including New Zealand consumer guarantees.

Termination, inactivity and data

You can cancel at any time from account settings. COUNT may modify or terminate access for breach, inactivity, or where required by law. Confidentiality and data retention obligations continue after termination; Subscriber accounting records are retained for at least seven years, or longer where the law requires.

Changes and questions

COUNT may modify these terms, with changes notified by email or in-app and effective when posted; continued use means you accept them. Supplemental terms apply to New Zealand users.

Questions can be sent to support@getcount.com or raised through support.getcount.com.